c***@gmail.com
2017-12-11 21:23:43 UTC
Hello,
I have a Samsung Galaxy J3 and Ive been noticing Firefox runs very slow on it. This is the first time I've ran firefox in years both at home and on my phone.
I've noticed when I top words in to the address bar at the top and hit the check mark at the bottom right to do a google search nothing happens then I click on the address bar and click the check button in the right corner and finally it starts to query what I am trying to google.
Even here at home on wifi FF acts the same way on FF for my phone....
What could be wrong?
I am a former Chrome user to Firefox on both at HOME and PHONE.
I have made no changes in About:Config, nor am I using any add ons at home or on the phone.
Thanks,
Chris
***@CWM030.com
And below is my phone's stats:
Troubleshooting Information
This page contains technical information that might be useful when you’re trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Fennec
Version 57.0.1
Build ID 20171129020910
User Agent Mozilla/5.0 (Android 5.1.1; Mobile; rv:57.0) Gecko/57.0 Firefox/57.0
OS Linux 22
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Performance about:performance
Registered Service Workers about:serviceworkers
Multiprocess Windows 0/1 (Disabled)
Stylo false (disabled by build)
Google Key Found
Mozilla Location Service Key Found
Safe Mode false
Crash Reports for the Last 3 Days
Report ID Submitted
All Crash Reports
This application has not been configured to display crash reports.
Firefox Features
Name Version ID
Extensions
Name Version Enabled ID
Graphics
Features
Compositing OpenGL
Asynchronous Pan/Zoom touch input enabled; autoscroll enabled
WebGL 1 Driver WSI Info EGL_VENDOR: Qualcomm, Inc
EGL_VERSION: 1.4
EGL_EXTENSIONS: EGL_QUALCOMM_shared_image EGL_KHR_image EGL_KHR_image_base EGL_QCOM_create_image EGL_KHR_lock_surface EGL_KHR_lock_surface2 EGL_KHR_lock_surface3 EGL_KHR_fence_sync EGL_KHR_cl_eventEGL_KHR_cl_event2EGL_IMG_context_priority EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_renderbuffer_image EGL_EXT_create_context_robustness EGL_ANDROID_blob_cache EGL_ANDROID_framebuffer_target EGL_KHR_create_context EGL_KHR_wait_sync EGL_KHR_gl_colorspace EGL_ANDROID_image_crop EGL_ANDROID_recordable EGL_ANDROID_native_fence_sync EGL_ANDROID_image_native_buffer EGL_KHR_gl_colorspace EGL_IMG_image_plane_attribs
WebGL 1 Driver Renderer Qualcomm -- Adreno (TM) 306
WebGL 1 Driver Version OpenGL ES 3.0 ***@100.0 AU@ (***@I856e09677e)
WebGL 1 Driver Extensions GL_AMD_compressed_ATC_texture GL_AMD_performance_monitor GL_AMD_program_binary_Z400 GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_robustness GL_EXT_texture_format_BGRA8888 GL_EXT_texture_type_2_10_10_10_REV GL_NV_fence GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth_texture GL_OES_depth24 GL_OES_EGL_image GL_OES_EGL_sync GL_OES_EGL_image_external GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_fragment_precision_high GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_depth_texture_cube_map GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_3D GL_OES_texture_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_vertex_type_10_10_10_2 GL_OES_vertex_array_object GL_QCOM_alpha_test GL_QCOM_binning_control GL_QCOM_driver_control GL_QCOM_perfmon_global_mode GL_QCOM_extended_get GL_QCOM_extended_get2 GL_QCOM_tiled_rendering GL_QCOM_writeonly_rendering GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_filter_anisotropic GL_EXT_multisampled_render_to_texture GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_disjoint_timer_query
WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_atc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_atc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info EGL_VENDOR: Qualcomm, Inc
EGL_VERSION: 1.4
EGL_EXTENSIONS: EGL_QUALCOMM_shared_image EGL_KHR_image EGL_KHR_image_base EGL_QCOM_create_image EGL_KHR_lock_surface EGL_KHR_lock_surface2 EGL_KHR_lock_surface3 EGL_KHR_fence_sync EGL_KHR_cl_eventEGL_KHR_cl_event2EGL_IMG_context_priority EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_renderbuffer_image EGL_EXT_create_context_robustness EGL_ANDROID_blob_cache EGL_ANDROID_framebuffer_target EGL_KHR_create_context EGL_KHR_wait_sync EGL_KHR_gl_colorspace EGL_ANDROID_image_crop EGL_ANDROID_recordable EGL_ANDROID_native_fence_sync EGL_ANDROID_image_native_buffer EGL_KHR_gl_colorspace EGL_IMG_image_plane_attribs
WebGL 2 Driver Renderer Qualcomm -- Adreno (TM) 306
WebGL 2 Driver Version OpenGL ES 3.0 ***@100.0 AU@ (***@I856e09677e)
WebGL 2 Driver Extensions GL_AMD_compressed_ATC_texture GL_AMD_performance_monitor GL_AMD_program_binary_Z400 GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_robustness GL_EXT_texture_format_BGRA8888 GL_EXT_texture_type_2_10_10_10_REV GL_NV_fence GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth_texture GL_OES_depth24 GL_OES_EGL_image GL_OES_EGL_sync GL_OES_EGL_image_external GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_fragment_precision_high GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_depth_texture_cube_map GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_3D GL_OES_texture_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_vertex_type_10_10_10_2 GL_OES_vertex_array_object GL_QCOM_alpha_test GL_QCOM_binning_control GL_QCOM_driver_control GL_QCOM_perfmon_global_mode GL_QCOM_extended_get GL_QCOM_extended_get2 GL_QCOM_tiled_rendering GL_QCOM_writeonly_rendering GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_filter_anisotropic GL_EXT_multisampled_render_to_texture GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_disjoint_timer_query
WebGL 2 Extensions EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_atc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_atc
GPU #1
Active Yes
Description Model: SM-J320P, Product: j3ltespr, Manufacturer: samsung, Hardware: qcom, OpenGL: Qualcomm -- Adreno (TM) 306 -- OpenGL ES 3.0 ***@100.0 AU@ (***@I856e09677e)
Vendor ID Qualcomm
Device ID Adreno (TM) 306
Driver Version OpenGL ES 3.0 ***@100.0 AU@ (***@I856e09677e)
Diagnostics
AzureCanvasAccelerated 1
AzureCanvasBackend skia
AzureContentBackend skia
AzureFallbackCanvasBackend none
TileHeight 256
TileWidth 256
Decision Log
HW_COMPOSITING
force_enabled by user: Force-enabled by pref
OPENGL_COMPOSITING
force_enabled by user: Force-enabled by pref
WEBRENDER
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: Build doesn't include WebRender
Media
Audio Backend opensl
Max Channels 2
Preferred Channel Layout unknown
Preferred Sample Rate 48000
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Important Modified Preferences
Name Value browser.cache.disk.capacity 184320
browser.cache.disk.filesystem_reported 1
browser.cache.disk.smart_size.first_run false
browser.startup.homepage_override.mstone 57.0.1
dom.presentation.device.name SM-J320P
extensions.lastAppVersion 57.0.1
general.useragent.updates.lastupdated 1512678009973
media.gmp-gmpopenh264.abi arm-eabi-gcc3
media.gmp-gmpopenh264.lastUpdate 1512846474
media.gmp-gmpopenh264.version 1.6
media.gmp-manager.buildID 20171129020910
media.gmp-manager.lastCheck 1513026386
media.gmp.storage.version.observed 1
media.webrtc.debug.log_file nspr
network.cookie.prefsMigrated true
network.predictor.cleaned-up true
storage.vacuum.last.index 0
user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Important Locked Preferences
Name Value
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.17 4.17
NSS 3.33 3.33
NSSSMIME 3.33 3.33
NSSSSL 3.33 3.33
NSSUTIL 3.33 3.33
Experimental Features
Name ID Description Active End Date Homepage Branch
I have a Samsung Galaxy J3 and Ive been noticing Firefox runs very slow on it. This is the first time I've ran firefox in years both at home and on my phone.
I've noticed when I top words in to the address bar at the top and hit the check mark at the bottom right to do a google search nothing happens then I click on the address bar and click the check button in the right corner and finally it starts to query what I am trying to google.
Even here at home on wifi FF acts the same way on FF for my phone....
What could be wrong?
I am a former Chrome user to Firefox on both at HOME and PHONE.
I have made no changes in About:Config, nor am I using any add ons at home or on the phone.
Thanks,
Chris
***@CWM030.com
And below is my phone's stats:
Troubleshooting Information
This page contains technical information that might be useful when you’re trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Fennec
Version 57.0.1
Build ID 20171129020910
User Agent Mozilla/5.0 (Android 5.1.1; Mobile; rv:57.0) Gecko/57.0 Firefox/57.0
OS Linux 22
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Performance about:performance
Registered Service Workers about:serviceworkers
Multiprocess Windows 0/1 (Disabled)
Stylo false (disabled by build)
Google Key Found
Mozilla Location Service Key Found
Safe Mode false
Crash Reports for the Last 3 Days
Report ID Submitted
All Crash Reports
This application has not been configured to display crash reports.
Firefox Features
Name Version ID
Extensions
Name Version Enabled ID
Graphics
Features
Compositing OpenGL
Asynchronous Pan/Zoom touch input enabled; autoscroll enabled
WebGL 1 Driver WSI Info EGL_VENDOR: Qualcomm, Inc
EGL_VERSION: 1.4
EGL_EXTENSIONS: EGL_QUALCOMM_shared_image EGL_KHR_image EGL_KHR_image_base EGL_QCOM_create_image EGL_KHR_lock_surface EGL_KHR_lock_surface2 EGL_KHR_lock_surface3 EGL_KHR_fence_sync EGL_KHR_cl_eventEGL_KHR_cl_event2EGL_IMG_context_priority EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_renderbuffer_image EGL_EXT_create_context_robustness EGL_ANDROID_blob_cache EGL_ANDROID_framebuffer_target EGL_KHR_create_context EGL_KHR_wait_sync EGL_KHR_gl_colorspace EGL_ANDROID_image_crop EGL_ANDROID_recordable EGL_ANDROID_native_fence_sync EGL_ANDROID_image_native_buffer EGL_KHR_gl_colorspace EGL_IMG_image_plane_attribs
WebGL 1 Driver Renderer Qualcomm -- Adreno (TM) 306
WebGL 1 Driver Version OpenGL ES 3.0 ***@100.0 AU@ (***@I856e09677e)
WebGL 1 Driver Extensions GL_AMD_compressed_ATC_texture GL_AMD_performance_monitor GL_AMD_program_binary_Z400 GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_robustness GL_EXT_texture_format_BGRA8888 GL_EXT_texture_type_2_10_10_10_REV GL_NV_fence GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth_texture GL_OES_depth24 GL_OES_EGL_image GL_OES_EGL_sync GL_OES_EGL_image_external GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_fragment_precision_high GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_depth_texture_cube_map GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_3D GL_OES_texture_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_vertex_type_10_10_10_2 GL_OES_vertex_array_object GL_QCOM_alpha_test GL_QCOM_binning_control GL_QCOM_driver_control GL_QCOM_perfmon_global_mode GL_QCOM_extended_get GL_QCOM_extended_get2 GL_QCOM_tiled_rendering GL_QCOM_writeonly_rendering GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_filter_anisotropic GL_EXT_multisampled_render_to_texture GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_disjoint_timer_query
WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_atc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_atc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info EGL_VENDOR: Qualcomm, Inc
EGL_VERSION: 1.4
EGL_EXTENSIONS: EGL_QUALCOMM_shared_image EGL_KHR_image EGL_KHR_image_base EGL_QCOM_create_image EGL_KHR_lock_surface EGL_KHR_lock_surface2 EGL_KHR_lock_surface3 EGL_KHR_fence_sync EGL_KHR_cl_eventEGL_KHR_cl_event2EGL_IMG_context_priority EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_renderbuffer_image EGL_EXT_create_context_robustness EGL_ANDROID_blob_cache EGL_ANDROID_framebuffer_target EGL_KHR_create_context EGL_KHR_wait_sync EGL_KHR_gl_colorspace EGL_ANDROID_image_crop EGL_ANDROID_recordable EGL_ANDROID_native_fence_sync EGL_ANDROID_image_native_buffer EGL_KHR_gl_colorspace EGL_IMG_image_plane_attribs
WebGL 2 Driver Renderer Qualcomm -- Adreno (TM) 306
WebGL 2 Driver Version OpenGL ES 3.0 ***@100.0 AU@ (***@I856e09677e)
WebGL 2 Driver Extensions GL_AMD_compressed_ATC_texture GL_AMD_performance_monitor GL_AMD_program_binary_Z400 GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_robustness GL_EXT_texture_format_BGRA8888 GL_EXT_texture_type_2_10_10_10_REV GL_NV_fence GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth_texture GL_OES_depth24 GL_OES_EGL_image GL_OES_EGL_sync GL_OES_EGL_image_external GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_fragment_precision_high GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_depth_texture_cube_map GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_3D GL_OES_texture_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_vertex_type_10_10_10_2 GL_OES_vertex_array_object GL_QCOM_alpha_test GL_QCOM_binning_control GL_QCOM_driver_control GL_QCOM_perfmon_global_mode GL_QCOM_extended_get GL_QCOM_extended_get2 GL_QCOM_tiled_rendering GL_QCOM_writeonly_rendering GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_filter_anisotropic GL_EXT_multisampled_render_to_texture GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_disjoint_timer_query
WebGL 2 Extensions EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_atc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_atc
GPU #1
Active Yes
Description Model: SM-J320P, Product: j3ltespr, Manufacturer: samsung, Hardware: qcom, OpenGL: Qualcomm -- Adreno (TM) 306 -- OpenGL ES 3.0 ***@100.0 AU@ (***@I856e09677e)
Vendor ID Qualcomm
Device ID Adreno (TM) 306
Driver Version OpenGL ES 3.0 ***@100.0 AU@ (***@I856e09677e)
Diagnostics
AzureCanvasAccelerated 1
AzureCanvasBackend skia
AzureContentBackend skia
AzureFallbackCanvasBackend none
TileHeight 256
TileWidth 256
Decision Log
HW_COMPOSITING
force_enabled by user: Force-enabled by pref
OPENGL_COMPOSITING
force_enabled by user: Force-enabled by pref
WEBRENDER
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: Build doesn't include WebRender
Media
Audio Backend opensl
Max Channels 2
Preferred Channel Layout unknown
Preferred Sample Rate 48000
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Important Modified Preferences
Name Value browser.cache.disk.capacity 184320
browser.cache.disk.filesystem_reported 1
browser.cache.disk.smart_size.first_run false
browser.startup.homepage_override.mstone 57.0.1
dom.presentation.device.name SM-J320P
extensions.lastAppVersion 57.0.1
general.useragent.updates.lastupdated 1512678009973
media.gmp-gmpopenh264.abi arm-eabi-gcc3
media.gmp-gmpopenh264.lastUpdate 1512846474
media.gmp-gmpopenh264.version 1.6
media.gmp-manager.buildID 20171129020910
media.gmp-manager.lastCheck 1513026386
media.gmp.storage.version.observed 1
media.webrtc.debug.log_file nspr
network.cookie.prefsMigrated true
network.predictor.cleaned-up true
storage.vacuum.last.index 0
user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Important Locked Preferences
Name Value
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.17 4.17
NSS 3.33 3.33
NSSSMIME 3.33 3.33
NSSSSL 3.33 3.33
NSSUTIL 3.33 3.33
Experimental Features
Name ID Description Active End Date Homepage Branch